Archive

Posts Tagged ‘Fixit’

Fixit: Internet Explorer 8 installation fails on Windows XP with SP3

March 29th, 2009 Bobby Alexander 4 comments

Internet Explorer 8My initial attempt to install IE 8 was met with failure. The installation complained that it could not install a required update and that I had to do it manually. Sure, always glad to help.

The error was something on the lines of “Could not install because your computer failed to install a required update”. Sorry, forgot to capture the screen shot.

The installation redirected me to the download page for an update that I downloaded (KB932823-v3). But when I tried to install it, the installation told me that I was not required to install this update as I had a later service pack. Great! Now I was stuck.

Ok, so here is how I fixed the problem. Incidentally I had XP SP 3 installed. I went ahead an uninstalled it. Restarted the machine. Installed the update that had failed earlier. Restarted again. Then ran IE8 installation.

The installation completed like a charm.

PS: The installation can fail due to various reasons and this is just one of them. Follow the above instructions only if your symptoms match the ones I have mentioned above.

IE8 failed Installation screen

Click to enlarge the above screenshot. This is the screen where the installation fails. If your problem is the same as mine, there will be a checkmark next to the first item but everything else in the list will fail (there will be a cross mark next to it). Subsequently it will show the error screen I mentioned earlier.

Happy fixing,
Alex

Categories: Uncategorized Tags: , ,