Home > Uncategorized > Fixit: Internet Explorer 8 installation fails on Windows XP with SP3

Fixit: Internet Explorer 8 installation fails on Windows XP with SP3

Internet Explorer 8My initial attempt to install IE 8 was met with failure. The installation complained that it could not install a required update and that I had to do it manually. Sure, always glad to help.

The error was something on the lines of “Could not install because your computer failed to install a required update”. Sorry, forgot to capture the screen shot.

The installation redirected me to the download page for an update that I downloaded (KB932823-v3). But when I tried to install it, the installation told me that I was not required to install this update as I had a later service pack. Great! Now I was stuck.

Ok, so here is how I fixed the problem. Incidentally I had XP SP 3 installed. I went ahead an uninstalled it. Restarted the machine. Installed the update that had failed earlier. Restarted again. Then ran IE8 installation.

The installation completed like a charm.

PS: The installation can fail due to various reasons and this is just one of them. Follow the above instructions only if your symptoms match the ones I have mentioned above.

IE8 failed Installation screen

Click to enlarge the above screenshot. This is the screen where the installation fails. If your problem is the same as mine, there will be a checkmark next to the first item but everything else in the list will fail (there will be a cross mark next to it). Subsequently it will show the error screen I mentioned earlier.

Happy fixing,
Alex

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  1. mohammed ejaz
    April 28th, 2009 at 10:30 | #1

    Micro$oft sucks…..move to Mac!!

  2. Bobby Alexander
    April 28th, 2009 at 11:09 | #2

    Sure mate; as soon as you buy me one.

  3. Anonymous
    April 30th, 2009 at 20:04 | #3

    Window express update installing several XP updates (35) including IE8 that is last one of the 35.

    All 34 updates installed in reasonable time…but IE8 update is taking lots of time (more than 30min).
    Install timeline bar doesn’t seem to move and looks stuck.

    Did you see this during IE8 install step?

    Joe
    *****

  4. Bobby Alexander
    April 30th, 2009 at 22:59 | #4

    Joe,
    I did not install IE8 using Windows update. I suggest you download the installation from http://www.microsoft.com/windows/Internet-explorer/default.aspxand try the installation manually.

    If you still have issues, let me know and I’ll try to help you out.

  1. December 19th, 2009 at 14:06 | #1